The Influence of Information Literacy on Cooperative Behaviors and Collective Actions: The Case of e-Government Development
نویسندگان
چکیده
The importance of e-government (EG) has been widely recognized. However, we know little about the civil servants’ collective actions in EG development. This paper examines the collective action problems of getting civil servants to cooperating in EG developing process, to understand the so-called “free-riding” behavior of servants. In particularly, we propose that information literacy is a critical factor that may significantly affect whether civil servants behave cooperatively. Drawing on a case study of Kaohsiung City, Taiwan, the structural dimension of collective actions is examined. The preliminary findings of the study show that the servants’ information literacies influence on the structural dimension of cooperative behaviors negatively, in turn the emerged collective action problems deleterious the efforts for EG development. The implications of the lessons learned are also discussed.
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